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Keep Your Customers

Grow your business through customer retention.

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Customer Focused Consultation

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Customer Retention Training

We offer training to companies to keep customers

About RetentionEtix

Retention of customers is the industry’s biggest problem.  There is a limit to how many customers a business can attract and retention strategies can help keep a business growing.

How many customers are you losing?  Are you constantly chasing new customers?  Its costs more to acquire new customers than retaining existing customers.

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RetentionEtix Blogs

Fitness Club Retention – the book Fitness clubs around the world have one common issue – retaining customers.  Fitness club retention was cited as the biggest challenge to the fitness industry many years ago, but the issue still remains today.  This book takes a unique......

Why fitness clubs should use goal setting to retain customers. Goal setting is a powerful tool that will assist retention or adherence within an exercise setting.  To fully appreciate goal setting you have to walk the walk and buy into the benefit of goal setting.  To......

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